Le Gouvernement du Grand-Duché de Luxembourg

Legal aspects

GENERAL TERMS OF USE (GTU) OF THE SITE

Any person making use of the information, documents, products, software and various services (collectively the “Services”) offered by this site is deemed to have read and accepted all of the terms and notices of these general terms of use.

“Body” refers to the public authority, ministry, administration or other public body that, alone or jointly with others, is responsible for this website.

USER OBLIGATIONS

Access to the site is via the Internet. The user declares that they are aware of the risks and accept them. They must protect themselves against the effects of computer hacking by adopting an appropriate and secure computer configuration.

The State of the Grand Duchy of Luxembourg cannot be held liable for any damage that the user may suffer, directly or indirectly, in connection with browsing this site and using its services, as well as the websites to which it refers.

Use of the site is free of charge.

COOKIE MANAGEMENT

This site uses client cookies, small text files that make it possible to analyse information relating to user navigation (visit frequency, visit duration, pages consulted, etc.).

They are stored by the site in a directory provided for this purpose on the user’s computer. They include, in particular, the name of the server that wrote them, a unique number identifier and an expiry date. The unique identifier allows the site to recognise the user’s computer at each visit. Session cookies are deleted from the user’s computer when their session is closed. However, persistent cookies remain on the user’s computer 1 month after the end of the session.

The user can decide whether the web server of this site is authorised to store cookies on their computer. At any time, the user can adjust their browser settings so that cookies are not accepted and stored. In addition, they can, at any time, delete cookies that have already been stored via the browser (see the Cookie Charter).

Use of certain site functionalities may be limited or disabled if the user refuses the site’s cookies. It is therefore recommended that the user configure their browser in order to accept the site’s cookies.

MODIFICATION OF THE SITE

The State of the Grand Duchy of Luxembourg reserves the right to evolve, modify or suspend this site, without prior notice, for maintenance, updating or any other reason deemed necessary.

The State of the Grand Duchy of Luxembourg may in particular, at any time, remove, add, supplement or clarify all or part of the information and services contained in or offered on the site. No liability for any direct or indirect damage in connection with such modifications may be incurred by the State of the Grand Duchy of Luxembourg.

GENERAL LIMITATIONS OF LIABILITY

The State of the Grand Duchy of Luxembourg will endeavour to ensure maximum availability of this site. However, it cannot be held liable in the event of temporary or total unavailability of the site.

The State of the Grand Duchy of Luxembourg will endeavour to ensure the security of the IT system. However, it cannot be held liable in the event of an attack on the IT system or temporary or total unavailability of the site.

The State of the Grand Duchy of Luxembourg will endeavour to ensure the accuracy of the information contained on the site and published on social networks. However, it cannot be held liable, in particular, in the event of failure to update information or a form, system handling or encoding errors, inaccuracies, gaps in the information provided or possible errors or inaccuracies. The aim is to disseminate accurate and up-to-date information from various sources, but the State of the Grand Duchy of Luxembourg cannot avoid any risk of material error. None of the information published on this site is intended to be exhaustive or constitutes a commitment on the part of the State of the Grand Duchy of Luxembourg. Vulgarisations and translations are provided for information purposes only. Only legal texts published in the Mémorial (Official Journal of the Grand Duchy of Luxembourg) are authoritative. The information on this site is of a general nature. The information is not tailored to personal or specific circumstances and therefore cannot be considered personal, professional or legal advice to the user. If the user needs personal or specific advice, they must always consult the competent services within the various administrations.

LIMITATION OF THE SITE’S LIABILITY
  • The liability of this site is expressly excluded for all direct and indirect consequences:
  • Of incompatibility between the service offered and the user’s or third parties’ equipment, applications, procedures or infrastructures;
  • Of a security breach originating from the user or a third party and, more generally, any security breach not directly attributable to this site;
  • Of the consequences of errors and/or fraud committed by the user or a third party;
  • Of possible unavailability or malfunction of electronic communications systems or networks.
LINKS TO LINKED SITES

For users’ convenience, this site may contain links to other sites that may be useful or of interest to them. The State of the Grand Duchy of Luxembourg and, more particularly, the Body do not systematically monitor the content of these sites. They therefore cannot be held responsible for the content presented on these websites, whether in terms of legality or accuracy of the information contained therein.

INTELLECTUAL PROPERTY

The site, all its elements (including the layout) as well as the information and Services are protected by intellectual property and copyright laws.

Unless otherwise indicated, the State of the Grand Duchy of Luxembourg does not grant any licence or authorisation relating to the intellectual property rights it holds in this site, its elements or the Services. In addition, no reproduction of the information or Services, in whole or in part, in any form and by any means, is permitted without the prior written authorisation of the Fonds Kirchberg.

Unless otherwise indicated, the user is authorised to view, download and print the available documents and information under the following conditions:

  • The documents may only be used for personal information purposes and within a strictly private framework;
  • The documents and information may not be modified in any way;
  • The documents and information may not be distributed outside the site.

The rights implicitly or explicitly granted above constitute an authorisation of use and in no way a transfer of rights, ownership or other rights relating to this site.

MODIFICATION OF THE GENERAL TERMS OF USE

These general terms of use may be modified or supplemented at any time, without prior notice, depending on changes made to the site, the evolution of legislation or for any other reason deemed necessary. It is up to the user to inform themselves of the site’s general terms of use, of which only the current version accessible online is deemed to be in force. It is possible that
between two uses of the site, the specific terms of use may have been modified; it is therefore up to the user to read them carefully before each new use.

APPLICABLE LAW AND COMPETENT JURISDICTIONS

Any dispute relating to the use of this site and its Services shall be governed by Luxembourg law and shall fall within the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.

PROTECTION OF PERSONAL DATA

GENERALITIES

The personal data communicated by the user are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The State of the Grand Duchy of Luxembourg does not collect personal data except for IP addresses in web server logs for security reasons; user consent is not required before visiting this site. The controller for this processing is the Body responsible for this site.

The controller for this processing is the Body responsible for this site.

The user may submit complaints relating to the protection of their personal data via the respective communication channels made available, as well as to the controller, namely the Body responsible for this site. The user may also lodge a complaint with the Data Protection Officer of the Body at the following email address: info@solvit.public.lu. The user may also contact the National Commission for Data Protection, headquartered at 15 Boulevard du Jazz, L-4370 Belvaux.

SITE CONTACT FORM

Information about you collected in the site’s contact form is processed by the relevant Body in order to handle your request.

By completing the form, you accept that your personal data will be processed in the context of your request. This information is kept for the period necessary for the administration to achieve the purpose of the processing.

The retention period for the data provided depends on the request; the Body will, on request, communicate this period on a case-by-case basis or the criteria it uses to determine it.

The recipient of your data is the competent Body in the context of processing your request. Please contact the Body concerned by your request to find out the recipients of the data contained in this form.

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have a right of
access, rectification and, where appropriate, erasure of information about you. You also have the right to withdraw your consent at any time.

Furthermore, except where the processing of your data is mandatory, you may, for legitimate reasons, object to it.

If you wish to exercise these rights and/or obtain a copy of your information, please contact the relevant Body using the contact details indicated in the form. You also have the option of lodging a complaint with the National Commission for Data Protection, headquartered at 15 Boulevard du Jazz, L-4370 Belvaux.

PROCESSING RELATED TO AUDIENCE MEASUREMENT

Certain data relating to the user’s hardware and software, which are not of a nature to identify them, are collected when they visit the public site. This collection has the sole purpose of producing traffic statistics (browser type, resolution, approximate location, etc.) in order to better serve users.

The full IP address of the user is never stored. Only part of the IP address is stored in order to obtain global statistics and it is in no way possible to identify a user.

This data is stored and hosted in Europe in a solution provided by a subcontractor, in particular the company Adobe Systems Inc., which, as a subcontractor, is subject to the same legal obligations regarding the protection of personal data, should such data be collected in the future.

The data retention period does not exceed what is necessary to observe changes in audiences as browsers, resolutions used, or other available statistical data evolve.

The controller for this processing is the Body responsible for this site.